Emergency telephone

In emergency situations requiring urgent consul intervention, it is possible to contact us by phone:  +358 503 818 653

Please note that the emergency telephone number is not an information number and is not used to make an appointment. 

social media

Twitter:  @PLinFinland
Facebook: @ polishembassy.helsinki 

Complaints and motions may be submitted :

1. In writing:

The Embassy of the Republic of Poland in Helsinki

Armas Lindgrenin tie 21

00570 Helsinki

2. Via e-mail to the address helsinki.amb.info@msz.gov.pl

3. Orally for the record to the consul of the Republic of Poland authorized by the head of the consul - only by appointment - on the first Wednesday of the month between 9.00-10.00

Important! Complaints and applications cannot be submitted by phone.

Complaints and requests should include the name and address of the complainant (applicant). In the event that the complaints and requests do not contain the above-mentioned data is left unrecognized.

GDPR - Information on the processing of personal data is available on the website of the Ministry of Foreign Affairs at:

https://www.gov.pl/web/dyawodacja/zloz-skarge-lub-wniosek

https://www.gov.pl/web/dyawodacja/zloz-petycje

What information must be contained in the complaint and the application

1. The complaint and the application should contain: the name and surname of the claimant and the exact address for correspondence;

2.if the complaint and the request are made in the interest of another person - it must be done with their consent; such consent, expressed in writing, should be attached to the submitted letter;

3. in the complaint and request, if possible, provide as many details as possible describing the event to which the case relates. If the subject matter of the case does not concern the competence of the Polish Embassy in Helsinki, the case will be sent to the competent authority.

Source: https://www.gov.pl/web/finlandia/ambasada