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Twitter:  @PLinLibya

Complaints and motions may be submitted:

1. Via e-mail to the address  trypolis.amb.sekretariat@msz.gov.pl

2. The head of the office in matters of complaints and applications receives at the temporary seat in Tunis - only by prior appointment - on Mondays, between 2:00 pm and 4:00 pm.

Important! Complaints and applications cannot be submitted by phone.

Complaints and requests should include the name and address of the complainant (applicant). In the event that the complaints and requests do not contain the above-mentioned data is left unrecognized.

Information to be contained in the complaint and application:

• the complaint and the application should contain: the name and surname of the claimant and the exact address for correspondence;
• if the complaint and the request are made in the interest of another person - it must be done with their consent; such consent, expressed in writing, should be attached to the submitted letter;
• the complaint and request should, if possible, provide as many details as possible describing the event to which the case relates. If the subject matter of the case does not concern the competence of the Polish Embassy in Tripoli, the case will be sent to the competent authority.

GDPR - Information on the processing of personal data is available on the website of the Ministry of Foreign Affairs at:

• https://www.gov.pl/web/dyawodacja/zloz-skarge-lub-wniosek
• https://www.gov.pl/web/dyawodacja/zloz-petycje

Source: https://www.gov.pl/web/libia/ambasada