Study in Poland ThinkNew Helpline

Looking for assistance? We're always available.

When it comes to assisting its foreign student population, the Polish government is quite proactive and takes fast action. However, we recognize that certain inquiries and concerns cannot wait, therefore we established the SIPT Helpline, a confidential, 24-hour service. The professional experts on the Helpline are ready to answer your call on almost any topic. They will assist you quickly or link you with the appropriate specialists. The SIPT Helpline is here if you:

  • Are ill and want the assistance of a medical professional
  • Do you require legal counsel regarding your job, housing, or education provider?
  • Would you want to be linked with a specialist who can assist you in dealing with stress or anxiety?
  • Do you have queries regarding your student visa status? Do you need assistance with misplaced travel documents?
  • Need to be linked with resources to assist deal with major trauma.

Are you under the age of 18? Not an issue.

If you are under the age of 18, the SIPT Helpline staff may arrange for your parent or guardian to be present on all calls.

Help in an emergency

In the event of a life-threatening or urgent emergency, dial Triple Zero (000) to summon the police, fire department, or ambulance.

You should also have the following emergency contact numbers saved:

999 Ambulance
998 Fire Brigade
997 Police
987 Mazovian Governor's Crisis Management Centre
994 Emergency Water and Sewerage Service
993 Emergency Heating Service
992 Emergency Gas Service
991 Emergency Energy Services
988 Safety Number
986 Municipal Guard
981 Roadside assistance
985 Mountain Rescue Service
800 777 770 Hotline - Hospital Emergency Services
800 200 300 Hotline - Foreign Tourists’ Safety

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